Security Tag Warehouse always endeavors to dispatch your orders as soon as possible. We will use the most efficient method to deliver your order so you can take delivery as soon as possible. If you are ordering from outside the UK please be aware that we cannot guarantee any delivery dates or prices. We will send goods via the most efficient means but delays in customs, etc. are beyond our control. If you require a certain product on a certain date please either contact us or order well in advance to ensure any such issues can be avoided.

We want you to be happy with everything you buy from Security Tag Warehouse. If you are not satisfied with your new purchase, we will exchange or refund any unused item, provided it is faulty or damaged and returned in a saleable condition, in its original, undamaged packaging, with your receipt and within fourteen days from receipt of goods. If we find that the product has not been returned to us in a resalable condition or without a confirmed fault or reason, we reserve the right to refuse a refund. We will refund your original delivery charge only when a product is faulty or damaged, but not when a product is simply unwanted.

A signature will be required on delivery of the Goods to you. Receipt of a signature at the specified delivery address will be proof that the order has been delivered to you and confirmed in good order. If this is received then no refund policy will necessarily apply.


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